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Host Anything: Frequently Asked Questions

Many issues have occured for others in the past. We've collected some of the more commonly asked questions here for your convenience:

How do I upload files to your server?
How can I move my site to your server without experiencing downtime?
Do I have to use the "www" at the beginning of my domain name?
What name servers should I use at my registrar?
What is the path to perl? To sendmail?
I saw a script written in [programming language]. Will it run on your servers?

How do I upload files to your server?
Once your account is set up, and we send out your account information, you can upload your files at any time. In your welcome letter you'll see an IP address, as well as your domain. Until your domain propogates to our servers, just use the IP address as your host name. Use the supplied username and password to log into the server, then place your files in the htdocs folder. The htdocs folder is where people will be pointed to when they type in your domain name.

How can I move my site to your server without experiencing downtime?
The best solution to this is to sign up with our services while you still have an account at your old web host. As soon as you recieve your account information from us, log into your account and upload your files. The next step is to change the nameservers for your domain at your registrar, to ours. Domain changes usually take between 24 to 72 hours. Once your domain is pointing to our servers, ask your old web host to close your account. Be sure to check your e-mail at your old account one final time before you have your account closed, in case some has arrived since the change began.

Do I have to use the "www" at the beginning of my domain name?
No you don't have to, even though it's common practice. http://yourdomain.com will work just as well as http://www.yourdomain.com on our servers.

What name servers should I use at my registrar?
These will be mentioned in your account information that we'll send out to you, but if you'd like to get an early start on the domain transfer, and are happy doing this yourself, our nameservers are:

srv3.hostanything.net
srv4.hostanything.net

Just enter them as they appear above then press submit on the form at your registrar. They should appear under an option named 'Nameservers' or 'DNS' or something similar. If you have any trouble finding them, please consult your registrar's support documentation.

What is the path to perl? To sendmail?
Many scripts written in Perl or PHP require you to manually enter paths in their setup or configuration files. The most common one's you may encounter are:

Path to Perl: /usr/bin/perl
Path to Sendmail: /usr/sbin/sendmail
Document Path: /home/virtual/yourdomain.com/var/www/html/
Path to cgi-bin: /home/virtual/yourdomain.com/var/www/cgi-bin/

I saw a script written in [programming language]. Will it run on your servers?
Our servers are Linux based, running Apache. The following scripting languages will work in your account:
Perl, PHP, HTML, Javascript.
These scripting languages will not work on our servers:
ASP, .NET, CC+, JSP


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